We offer 30 days return and exchange for unworn items. All products and packaging must be returned in their original condition. Please call customer service for a RA number for your return or exchange. Please mark the RA number outside of the packing box or a packing list inside with your return. Original shoes box can not be marked. Customers are responsible for return shipping costs. For exchange order, please contact customer service to arrange the order. Once we receive the return item, we will ship out the new qualified order for free. If you have any further questions please contact our information desk at 416-730-1356, or email customer service at cs.mypairs@gmail.com.
Shipping address as below:
My Pairs
3303 Bayview Avenue
North York ON M2K 1G4