Shipping & Payment Info
Shipping Methods
We offer various shipping methods to accommodate your needs:
- Standard Shipping:
- Delivery within 5-7 business days
- Available for all Canadian addresses
- Express Shipping:
- Delivery within 2-3 business days
- Available for most Canadian addresses
- Overnight Shipping:
- Next business day delivery
- Available for select Canadian addresses
Return & Exchange Policy
We accept returns and exchanges on regular-priced items within 15 days of purchase.
Conditions:
- Items must be unworn, unused, and in original condition
- Original receipt or proof of purchase is required
- Items must be returned with original packaging and tags attached
Refunds:
- Approved returns will be refunded to the original form of payment
- Shipping fees (if applicable) are non-refundable
Exclusions:
- Clearance and final sale items are not refundable
(Exchange or store credit only — see Clearance Policy)
All clearance and final sale items are non-refundable
- ❌ No refunds will be issued
- 🔁 Exchange only, subject to product availability
- 💳 If an exchange is not available, store credit will be issued
- Store credit has no cash value and cannot be refunded
Shipping Rates
By purchasing a clearance or final sale item, you acknowledge and accept this policy.
Shipping rates are calculated based on the weight and dimensions of your order, as well as the shipping method selected. You can view the shipping costs at checkout before completing your purchase.
Order Processing
- Processing Time: Orders are processed within 1-2 business days. Orders placed on weekends or holidays will be processed on the next business day.
- Tracking: Once your order has shipped, you will receive a shipping confirmation email with tracking information.
International Shipping
Currently, we only ship within Canada. We do not offer international shipping at this time.
Payment Information
Accepted Payment Methods
We accept the following payment methods:
- Credit/Debit Cards:
- Visa
- MasterCard
- American Express